Don’t reset just because printer says “Service required” – always check pads first.
The adjustment program can also reset ink level counters (for refillable tanks), but only use that if you actually refilled the tank completely.


If you cannot find the official resetter, try these:


The Adjustment Program only reliably works on Windows 7, 8, or 10 (32-bit or 64-bit). Avoid Windows 11 unless you run it in compatibility mode.

This is mandatory. If you do not do this, the program will say "No response from printer."

To enter Service Mode manually: