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Digi Sm500 Scale User Manual Exclusive -

No other manual explains these errors clearly. Here is the exclusive Digi SM500 error code dictionary.

| Error Code | Meaning | Exclusive Fix | | :--- | :--- | :--- | | EEEEE | Overload – Item exceeds max capacity (typically 500g or 5000g model dependent). | Remove weight immediately to avoid sensor damage. Long-term fix: Do not exceed 105% of max. | | LO | Low battery. | Replace batteries. Exclusive: If using AC adapter, LO indicates a dying power supply – replace adapter, not batteries. | | UnSt | Unstable environment – vibration, air flow, or thermal shock. | Move scale away from fans, open windows, or heavy machinery. Wait 30 seconds. | | C Err | Calibration error – weight was removed too early or wrong mass. | Restart calibration. Ensure weight is exactly as requested. | | Err 2 | ADC failure – Analog-to-digital converter fault. | This often resolves by removing batteries + AC for 10 minutes (hard reset). If persists, return for service. | | 0.0 but weight present | Dead zone or sensor stuck. | Tap the pan lightly 5-6 times. Use a can of compressed air to blow under the pan edges. |



End of Report

Note: While this guide covers the standard SM-500 operations, DIGI produces variants (e.g., SM-500P, SM-500S, Wi-Fi models). If your unit has a touch screen or different key layout, some steps may vary slightly.


Press [MODE] to cycle through units. The exclusive full list for SM500 models: digi sm500 scale user manual exclusive


Assume access to certified calibration weights. If the unit has a menu-based calibration:

If no menu:

Contrary to popular belief, Digi does provide support for the SM500, but they hide the portal.